Legal

Privacy Policy

Last updated: June 2026  ·  AuraLink Group Ltd

This policy explains how AuraLink Group Ltd collects, uses, and protects any personal data you share with us. We keep things simple and only ever collect what we actually need.

Who We Are

AuraLink Group Ltd is a UK-registered company providing digital services and business project management. Our registered office is at Suite A82, James Carter Road, Mildenhall, IP28 7DE. Company No. 17266165.

For any privacy-related queries, contact us at [email protected].

What Data We Collect

We only collect personal data that is necessary to provide our services or respond to your enquiry. This may include:

We do not collect sensitive personal data, and we do not use cookies for tracking or advertising purposes.

How We Use Your Data

We use the personal data we collect to:

We do not use your data for marketing purposes without your explicit consent, and we never sell your data to third parties.

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following grounds:

How We Store and Protect Your Data

Your data is stored securely. We use reputable third-party platforms including FreeAgent for billing and standard email infrastructure for communications. All team members are required to handle client data in accordance with UK GDPR.

We do not store personal data on personal devices, and access to client data is limited to those who need it to deliver our services.

How Long We Keep Your Data

We retain client data for as long as the relationship is active and for up to 6 years after it ends, in line with standard UK tax and legal record-keeping requirements. Enquiry data from non-clients is retained for no longer than 12 months.

Third Parties

We use a small number of trusted third-party services to operate our business:

These services have their own privacy policies and we ensure they meet appropriate data protection standards. We do not share your data with any other third parties without your consent.

Your Rights

Under UK GDPR you have the right to:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Complaints

If you have concerns about how we handle your data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We recommend checking back periodically.

Privacy enquiries

AuraLink Group Ltd

Suite A82, James Carter Road, Mildenhall, IP28 7DE

[email protected]

auralinkgroup.uk